SHIPPING & PAYMENT
– WILL YOU SHIP TO MY COUNTRY?
Yes, we ship orders worldwide!
– HOW LONG DOES SHIPPING TAKE?
The standard delivery time is 5-7 business days and often much faster. In case your order consists of more than one product, the items might be shipped separately to you.
– WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We currently accept all major credit and debit cards, and of course, Paypal.
– WHERE ARE YOU SHIPPING FROM AND WHAT POSTAL SERVICE ARE YOU USING?
We have central delivery points in the US, Canada. We work together with the major postal services of the respective regions. This reduces delivery time, shipping costs and helps to protect the environment.
– MY ORDER HASN’T ARRIVED YET. WHAT SHOULD I DO?
Please get in touch and email [email protected] with your order details and we’ll be able to investigate.
– HOW AND WHEN DO I GET PAID?
We pay your artist and affiliate commission to you fully automatically via PayPal. You haven’t provided us with your PayPal details yet? Don’t worry it is easy, just open the profile section in your MINGIFT artist account and enter your PayPal email address into the PayPal field. Cleared earnings are paid to your PayPal account at the beginning of each month, after a 30-day grace period (based on the ship date, not the date of the sale), so that we can account for any cancelled orders.
– IS THERE A MINIMUM PAY-OUT THRESHOLD?
No, there isn’t! We don’t make you waiting like other sites. We believe that you should get paid as soon as possible.
– I AM AN ARTIST, CAN I JOIN THE AFFILIATE PROGRAM?
Yes, we would love you to join our Affiliate Program. Please checkout our affiliate site for more information: Affiliate Program
– I UPLOADED A PRODUCT BUT IT IS NOT IN STORE. WHERE IS IT?
Once you uploaded a product it will be made available in store immediately. However it can take up to 30 min to process before it gets listed in the MINGIFT Store. Also check out our publisher stores! Once your design is in MINGIFT we will show your designs to leading publishers who can choose from your best artwork. Take on the challenge and spread your artwork across the world!
– CAN I SET MY OWN SALE PRICES?
MINGIFT works different to other artwork marketplaces in such that we work with leading publishers to optimize your sales to get the best sales performance for you and our partners. As such we are currently not allowing to set your own prices or mark-ups. Check out our commission structure and see how we compare to other market places!
– HOW CAN I EDIT/REMOVE MY PRODUCT?
We are currently not giving you the option to edit or remove a product that has been submitted to store. This is because as soon as you submit your product it will be listed in one or more of our stores immediately. Moreover, your artwork might be part of a paid advertising campaigns or featured in promotions across the MINGIFT network. However, you can contact our friendly artist support at [email protected] to request a change to your already submitted product.